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Cookie policy

Last updated: 14 October 2026

This page lists the cookies and similar technologies used on bobalife.co.uk, what each one does and how long it lasts. Our privacy policy explains more generally how we use personal information.

What cookies are

Cookies are small text files that a website stores on your device. Websites can also keep information in your browser’s storage, which works in a similar way. This policy covers both.

Your choice

When you first visit, our cookie banner asks for your choice. Until you accept, we only use the cookies the shop needs to work. We only use statistics cookies if you accept statistics, and marketing cookies if you accept marketing. Before you accept, Google Analytics and the Google Ads tag may still send Google a basic signal that a page was viewed. These signals use no cookies and carry no ID for your browser; Google uses them to estimate total visits and sales. You can change your choice at any time using Manage consent at the bottom of every page. We remember your choice for 12 months and then ask again.

You can also block or delete cookies in your browser settings: Chrome, Firefox, Safari, Edge. If you block the necessary cookies, your basket and checkout will not work.

Necessary cookies

The shop cannot work without these, so they do not need your consent.

  • Your basket (WooCommerce): wp_woocommerce_session_ (2 days), woocommerce_items_in_cart and woocommerce_cart_hash (until you close your browser) remember what is in your basket. Your browser’s storage also keeps a copy of your basket so pages load faster.
  • Your account: if you log in, wordpress_logged_in_, wordpress_sec_ and wordpress_test_cookie keep you signed in. They last until you close your browser, or 14 days if you choose to stay signed in.
  • Your cookie choice (Complianz): cookies starting cmplz_ (12 months) and wp_consent_ (30 days) remember what you chose in our cookie banner. Complianz also keeps a copy in your browser’s storage until you close your browser.
  • Payments and fraud prevention (Stripe): __stripe_mid (1 year) and __stripe_sid (30 minutes) help our payment provider Stripe spot fraudulent payments. Stripe also sets its own cookie, m, on stripe.com (up to 2 years), and runs an invisible hCaptcha check, which sets hmt_id (30 days), __cf_bm and __cflb (30 minutes) on hcaptcha.com.
  • Google Pay, Apple Pay and PayPal: our pages load the Google Pay and Apple Pay buttons, and our basket and checkout also load PayPal’s, so you can pay with them. When the Google Pay button loads, Google may set its own cookie, NID, on google.com (6 months). PayPal keeps some settings in your browser’s storage.
  • Spam protection at checkout (Google reCAPTCHA): if you check out as a guest, Google reCAPTCHA checks that you are a person and not an automated program. Google may set its own cookies to do this.
  • Our menu: blCounts_v1, in your browser’s storage, keeps the product counts shown in our menu for an hour. It holds no information about you.

Statistics cookies (only if you accept statistics)

  • Google Analytics: _ga and _ga_V99HQNJ74Q (up to 2 years) count visits and show us how the shop is used, for example which pages are most popular. We see the results as totals, not as individual people. If you also accept marketing cookies, Google Analytics shares this with our Google Ads account so we can show our ads to people who have visited our shop.

Marketing cookies (only if you accept marketing)

  • Meta pixel (Facebook and Instagram): _fbp (90 days), and _fbc (90 days) if you arrive from one of our Facebook or Instagram ads, let Meta measure which ads lead to visits and sales and show our ads to people likely to be interested. Meta’s script also keeps the website that sent you to us in your browser’s storage.
  • PixelYourSite (the plugin that runs our Meta pixel): cookies starting pys_ or last_pys, pysTrafficSource and pbid record how you reached us, the first page you landed on and an ID for your browser, so that Meta can link your visit to its ads. pys_first_visit, pys_landing_page, pysTrafficSource and the last_pys_ cookies last 7 days, pbid 6 months and pys_cd 1 year; the rest last for your visit.
  • Google Ads: _gcl_au (90 days), and _gcl_aw (90 days) if you arrive from one of our Google ads, let Google tell us which ads lead to sales and show our ads to people who have visited our shop. Google also sets its own cookies on doubleclick.net, such as IDE (13 months) and test_cookie (15 minutes), and keeps _gcl_ls in your browser’s storage.
  • Where you came from (WooCommerce): cookies starting sbjs_ (for your visit) record which website, search or ad brought you to us, and this is saved with your order.
  • Affiliates (AffiliateWP): if you arrive through one of our affiliates’ links, affwp_ref and affwp_ref_visit_id (30 days) remember that affiliate so we can pay their commission if you place an order.

Other services on our pages

The map on our Contact us page is provided by Google Maps, and Google may set its own cookies when it loads. Google, Meta and Stripe control the cookies they set on their own websites; see the Google, Meta and Stripe cookie policies.

This policy covers our website. The Bobalife app does not use cookies for advertising or analytics; our privacy policy explains what the app collects.

Changes to this policy

We update this page when we add or change a service that uses cookies, and change the date at the top.

Contact us

If you have a question about cookies or your privacy, email contact@bobalife.co.uk.

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